Payment and Delivery
Payment
Payment Types accepted
For on-line orders, accepted payments include:
- Credit Cards (Visa/Mastercard)
Credit Card Surcharge
Currently there is no surcharge, for Visa/Master Card.
Payment variations
If an order is modified or cancelled, where possible VitaminMe will return any overpayment.
Disclaimer
Due to changing market forces and other extenuating circumstances that affect product availability, and price stability we reserve the right to withdraw any product we advertise and change prices without notice.
Information contained throughout the web pages and in our database is believed to be accurate and reliable at the time of publishing. There may be misprints, human errors, and omissions. We reserve the right to make changes and corrections in prices, products, and specifications without notice.
Images displayed on this web site should be regarded as illustrative and informational purpose only. The actual products may not be identical to the images.
Hyperlinks (URL) provided throughout our product pages can only be used as references only. The products we carry are often not identical as the contents contained in the links. If unsure, please contact our sales team.
Delivery
Delivery Arrangements
- Orders are delivered within Australia by Australia Post.
- There are currently no arrangements to ship internationally other than to New Zealand & Australia.
- All parcels will have to be signed for at the time of delivery
- Deliveries to an unattended address will be left a note indicating pickup details at a nearby Post Office.
- Goods picked up at the Post Office will still need to be signed for, but by anyone who can provide proof that they live at the delivery address or are authorised to do so.
Delivery Charges
- Postal charges are a standard $7.00 Flat fee for delivery of any size parcel to anywhere in Australia. VitaminMe reserves the right to alter this fee.
- FREE DELIVERY is available for any order which exceeds a total of $100.00
- Customers are responsible for paying any freight charges incurred from a refused shipment and unclaimed goods.
- Depending on the delivery arrangements the cost for any re-delivery attempts will be passed to the customers if the delivery address is unattended at the time of delivery.
Delivery Times
- VitaminMe will make every effort to deliver on time.
- Customers are responsible to have someone at the delivery address to sign for and accept the delivery. If a delivery attempt has been made to an unoccupied address, then the order will be taken to local Post Office for pickup. No further attempts will be made to deliver directly to the delivery address.
- Delivery times are in business days, Monday to Friday excluding Public Holidays.
- Delivery times exclude Merchant's order processing time. The delivery time estimates do not include Merchant handling time (e.g. to authorise an order and process it through the warehouse).
- Delivery times are independent of the weight or dimensions of a parcel.
- In rural and regional areas of Australia, delivery to final destinations may take longer. If in doubt please check with your local PostOffice.
